Privacy Policy

    Last updated: January 9, 2025

    Introduction

    MTE Roofing ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mteroofing.com or use our services.

    Information We Collect

    Personal Information

    We may collect personal information that you voluntarily provide when you:

    • Fill out a contact form or request a quote
    • Schedule a roof inspection
    • Call our phone number
    • Subscribe to our newsletter
    • Communicate with us via email

    This information may include:

    • Name
    • Email address
    • Phone number
    • Home address
    • Details about your roofing needs

    Automatically Collected Information

    When you visit our website, we may automatically collect certain information, including:

    • IP address
    • Browser type and version
    • Operating system
    • Pages visited and time spent on pages
    • Referring website
    • Device information

    How We Use Your Information

    We use the information we collect to:

    • Respond to your inquiries and provide customer service
    • Process and schedule roof inspections and services
    • Send you quotes and estimates
    • Communicate about your roofing project
    • Improve our website and services
    • Send promotional communications (with your consent)
    • Comply with legal obligations

    Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to track activity on our website and improve your experience. These technologies help us:

    • Remember your preferences
    • Understand how you use our website
    • Analyze website traffic and performance
    • Deliver targeted advertising

    We use Google Analytics and Google Ads to analyze website traffic and measure the effectiveness of our advertising campaigns. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

    Third-Party Disclosure

    We do not sell, trade, or otherwise transfer your personal information to outside parties except:

    • To trusted third parties who assist us in operating our website and conducting our business
    • When required by law or to protect our rights
    • In connection with a business transaction such as a merger or acquisition

    Data Security

    We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

    Your Rights

    You have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of your personal information
    • Opt out of marketing communications
    • Withdraw consent where applicable

    California Privacy Rights

    If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of the sale of personal information.

    Children's Privacy

    Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

    Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

    Contact Us

    If you have any questions about this Privacy Policy, please contact us:

    • MTE Roofing
    • 801 FM 1463, Suite 200
    • Katy, TX 77494
    • Phone: (281) 973-7662
    • Email: todd@mteroofing.com